Description
Business Overview
Fidelity Personal and Workplace Investing ("PWI") services the plan sponsors by providing recordkeeping, administrative, participant, legal/compliance, consulting, trustee and investment services
PWIs Investment Services group provides investment-related support and education to both internal Personal and Workplace Investing Services (PWI's) associates and external institutional plan sponsor clients and consultants. The Investment Product Control department, within the Investment Services division is a centralized group that provides complete investment product oversight, trust administration and operational subject matter expertise for all investment products offered through PWIS. Primary activities include strategic support of business segments' investment product needs and information management and delivery of investment products.
Investment Services requires a Director of Risk Management, who is responsible for developing, recommending and implementing Risk programs for the business unit. The role leads the incident response triage and defines impact and outcomes required. The Director identified gaps in risk assessments and controls and may also indentify changes required for policies and procedures. The Director consults and collaborates with multiple functional teams to ensure business unit programs and services are aligned with enterprise wide Risk programs. The Director will evaluate the effectiveness of established policies and practices with the goal of minimizing operational and reputational risks across Investment Services. Additionally, the Risk Manager will identify weaknesses in established control and compliance processes and systems and work across all levels of management to develop and implement solutions for Investment Services.
Primary Responsibilities
Provide Advice, Guidance and risk program Management Education
- Develop and implement department policies and procedures to assure compliance with organizational directives.
- Identify and document department's key processes.
- Provide effective communication to promote department's awareness of compliance and risk issues.
- Prepare and assist in managing internal and external regulatory inquires and audits relevant to the department's services.
- Define and document compliance business requirements for all projects and business transactions.
- Provide oversight of department's registration process to ensure appropriate standards are applied.
- Escalate non-compliance issues to business partners where appropriate.
- Consult with PWI's Risk and Compliance business partners to assure Investment Services' operational processes are compliant with company and legal requirements.
Risk, Monitoring, Analysis, Testing and Reporting
- Develops a process for risk reporting, continually improving new and existing processes.
- Determines test schedules, executes testing and documenting results.
- Analyzes reports to determine meaning and trends, makes recommendations.
- Assist in the identification and prioritization of improvement efforts across the business unit.
Incident Escalation and Management
- Leads incident response plan and defines impact.
- Communicates response plan actions with team's members, direct manager and business unit partners.
- Validates incident reporting, root cause and direct trend analysis.
- Consults with business at all levels using comprehensive, cross process subject matter expertise.
Conducts Risk Assessments
- Leads risk assessment for workflows at all levels of complexity.
- Develops test plans
- Assists in delivery of risk assessments and remediation plans to senior management.
- Identifies gaps in risk assessments and controls and recommends action plans to business.
Qualifications
Education and Experience
- At least 10-12 years of relevant experience or Advanced Degree with 8 to 10+ years of relevant experience.
- Experience within FINRA and NASD regulated institutions desired.
- Working knowledge of back-office operations for investment options.
- Familiar with process improvement and change management tools.
Skills and Knowledge
- Extensive Risk Management Experience
- Knowledge of Compliance, Risk and Operational Systems
- Excellent Project Management Skills; planning, prioritization, problem solving, and organizational skills.
- Strong consultative and analytical skills.
- Critical thinker with excellent judgment.
- Requires high degree of creativity, flexibility, attention to detail, and organizational skills.
- Demonstrable skills with Microsoft Office (Word, Power Point, Excel, Project, Visio, and Access).
- Proven ability to gather and analyze data using spreadsheets, charts, and graphs
- Excellent written and verbal communication skills and ability to work in team environment.
About Fidelity Investments
Fidelity Investments is one of the world's largest providers of financial services. Founded in 1946, the firm is a leading provider of investment management, retirement planning, portfolio guidance, brokerage, benefits outsourcing and many other financial products and services to more than 20 million individuals and institutions, as well as through 5,000 financial intermediary firms. For more information about Fidelity Investments, visit www.fidelity.com.
Job: Product Development & Management
Primary Location: MA-Boston
Schedule: Full-time
Job Level: Individual Contributor
Education Level: Bachelor's Degree (?16 years)
Job Type: Standard
Shift: Day Job
Overtime Status: Exempt
Travel: No
Nearest Major Market: Boston
Job Segments: BPO, Business Process, Change Management, Compliance, Consulting, Finance, Law, Legal, Management, Manager, Operations, Product Development, Program Manager, Project Manager, Records, Research, Risk Management, Technology
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